Overview

The Mission of MedMetrics Health Partners: Clearly Superior PBM Performance with Bottom Line Results

We Lower Your Costs and Outperform the Competition

MedMetrics is aiming to rewrite the rules for managing pharmacy benefits – for both private and public-sector organizations. As a non-profit corporation, we focus first on what’s right for our clients and their members – not the demands of external shareholders – while delivering clearly superior performance.

“Partners” is an essential part of our name. That’s because we are committed to working in close collaboration with our clients. We help them evaluate unique needs and priorities, assess current utilization patterns, and achieve lower costs and better healthcare outcomes. We achieve this through highly customized, evidence-based drug-benefit designs, formulary development, and drug utilization review activity - while providing complete financial transparency and highly responsive customer service. Our guiding mission is to eliminate the competing priorities, hidden revenue streams, and wasteful bundling of services and payments that currently cloud the PBM world. 

How MedMetrics is Different

A Commitment to the Highest Standard of Transparency
As the leader in complete transparency, we provide our clients with full access and information regarding our financial and operational business practices. Our complete transparency, coupled with our 100 percent pass-through financial model and our independent ownership, creates client partnerships that are unmatched in the industry. We disclose all manufacturer rebates and incentives and report to you all revenue streams attributable to your prescription drug program. With MedMetrics, you know where every single dollar comes from and where it goes — just as it should be.

Best-in-Class Clinical Solutions to Lower Your Costs and Improve Quality
Affiliated with a world-renowned medical school, our high performing clinical initiatives are objective, respected, and free from the influence of outside interests. They improve quality and lower your costs.

A Trusted Partner
As an independent PBM affiliated with a world-renowned medical school and health system, our responsibilities and loyalties lie with our clients and their members — not shareholders. Our mission-driven focus, consultative, and pro-active diagnostic approach means we concentrate on improving healthcare for your members while reducing your costs.

A Commitment to Higher-Level Customer Service
Through our personalized and consultative approach, our clients receive the highest level of service and performance. We are experts at delivering custom solutions for your unique and specialized program needs. No matter what size your organization is, at MedMetrics we take great pride in treating every one of our clients as if they were our only client. We work very hard to ensure that our account management and clinical resource support exceed your highest standards for quality of service, responsiveness, and professionalism.

Financial Alignment
We do not take any percentage of rebate or pharmaceutical company dollars, or retain a pharmacy spread of any kind. We also emphasize a per-member per-month (PMPM) fee model that eliminates any financial incentive to increase drug use. We negotiate lower prices and pass 100 percent of those savings to our clients. And we strive to deploy clinical solutions that reduce unnecessary utilization.